Disconnect or pause a bank feed

Choose The Smallest Action

• Not used (Settings > Accounts): the account leaves Bank Feeds and is not billed, but stays connected and keeps collecting. Map it again any time and its stored activity fills in.
• Pause import (Bank Feeds account menu): stops new activity for one mapped feed while keeping the connection. Resume import turns it back on.
• Change register: opens Settings > Accounts, where you choose a different register.
• Disconnect login (Settings > Accounts, the login's menu, firm only): stops every account under that login.

Disconnect A Login

Open Settings > Accounts, find the login, open its menu, and choose Disconnect login. The confirmation shows how many accounts stop. Every account turns off, and LedgerHQ keeps the Plaid connection for 72 hours so it can be undone. When the period ends with every account still off, LedgerHQ removes the connection.

Marking accounts Not used never starts this countdown. Only disconnecting the whole login does.

Undo Within 72 Hours

On Accounts, choose Resume account on any account of that login and give it a home. That cancels the scheduled removal. Older accounts that were turned off under the previous Don't use choice also come back on when you map them.

What Survives

• Posted activity stays. Journal entries are accounting records and are not removed.
• Completed reconciliations and statement files are unaffected.
• The Bank Feeds card and its waiting rows stay. The card becomes files only, and you can upload a CSV. Use Hide feed to take the card off Bank Feeds.

Reconnect Later

After final removal, use Connect bank. Plaid treats it as a new connection, so map each account to its existing register rather than creating a duplicate. Compare the first synced dates with what is already posted before coding anything.