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Set up regular reconciliation tracking

Set the account's statement schedule, reconciliation starting point, outstanding items, and automatic statement requests.

Open Account Settings

Open the account's Settings from Chart of Accounts, or follow Set up reconciliation from Bank Recs. Account Settings is the shared setup surface for Bank Recs and Statements.

For a manual account, turn on Include in Recs & Statements and choose Regular reconciliation to match individual transactions to statements. Feed-connected accounts start with monthly regular reconciliation configured; you still need to confirm their history and starting point.

Confirm The Schedule And Starting Point

  1. Review who supplies the statement and the statement frequency. Monthly, quarterly, annual, and custom-month schedules are available.
  2. Answer whether the account has been reconciled before.
  3. If it has, enter Reconciled through, the last completed statement closing date. If it has not, choose the date to start reconciling after.
  4. For a previously reconciled account, select the posted checks, deposits, or other items still outstanding at that date. Review the selected total.
  5. Review and confirm setup.

Setup establishes the date boundary. The first actual reconciliation collects the statement opening and ending balances. It does not require selecting a statement during setup. Earlier activity stays outside the working pool except for explicitly selected outstanding items.

Automatic Statement Requests

Automatically request missing statements is on by default. For tracked non-Plaid statements, LedgerHQ can contact the client once the account's Flag missing after window (10 days by default) passes, and never sooner than 10 days after the period ends, while company Tally AI is on. Uploading the statement during that grace period avoids the request. The same window decides when the statement or reconciliation shows as late in Client Summary and Firm Overview.

Turn this account setting off when the firm will collect statements itself. Missing periods remain visible, but automatic client outreach stops for this account. The statement provider selection and earlier uploads do not replace this choice. See Statements and coverage.

Edit Saved Settings

After setup, the same page opens as an editable settings panel. Use Save changes to apply edits or Discard to restore saved values. Opening outstanding items can be changed until reconciliation starts; afterward they are shown for reference.

Changing the reconciled-through date shows the affected periods before you confirm. Moving it earlier can reopen later completed work. Moving it later reopens a completed period only if the new date falls inside that period, and also reopens later periods. Unfinished periods covered by the new date close; a period with a booked discrepancy must be cancelled first. Review the impact instead of changing a date merely to hide missing work.

Continue To Bank Recs

Use Go to Bank Recs to review progress. When company Tally AI is on, saved setup makes available verified statements eligible for automatic reconciliation. You can also work manually. See Use Tally with bank statements and Bank reconciliation.

For a single annual balance comparison, see Set up a year-end true-up.

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