Statements and statement coverage

Statements is the canonical place for bank and credit card statement evidence in LedgerHQ. A statement can arrive from Plaid when available, from a firm upload, or from a no-login client upload. LedgerHQ stores the document, runs OCR/extraction when supported, and ties the result to coverage periods so the firm can see which months have usable statement support.

Statement coverage is separate from reconciliation. Coverage answers "Do we have the statement for this account and month?" Bank Recs answer "Do the posted register rows reconcile to the statement ending balance?"

The Statements Workspace

Open Statements in the company workspace to review stored statement files, coverage status, and extraction results. The page groups work by account and period so the user can see gaps without opening every bank account.

The account filters help keep the table readable when a company has many bank or card accounts. Use Upload statement when the firm has a PDF or image for a specific account and month.

Upload A Statement

Manual uploads require the account and month/year at upload time. This tells LedgerHQ which coverage period the file is supposed to satisfy.

After upload, OCR validates the document. If the extraction confirms the account and period, the period can become verified. If the file appears to be for a different account or month, LedgerHQ should mark the mismatch instead of silently moving the statement to a different period.

For a register with quarantined paper checks, the verified statement can also queue a targeted check-image read. LedgerHQ looks for the actual cleared-check picture, not merely the transaction-list line. Statements from institutions that omit check images remain valid statement evidence, but the affected check stays in Awaiting check image until a firm user supplies supported evidence or resolves the exception.

An authorized firm user may attach a PDF containing the actual check image from the check-evidence view. The attachment follows the same company authorization, storage, and OCR safeguards as statement evidence. Do not upload routing credentials, passwords, tokens, or unrelated financial documents.

Client Uploads

When a coverage policy allows client-sent statements, the client web portal can show an Upload statement action. Client uploads write to the same statement store and follow the same OCR-backed verification path as firm uploads.

Tally and client requests can also route missing-statement requests to a no-login link. The request should resolve only when the uploaded statement is verified for the requested account and period, or when a firm user manually handles the exception.

Coverage Policies

Coverage policies define which accounts should be tracked and how missing statements should be handled. A policy can leave tracking off, keep gaps in a watch-and-suggest mode, or allow Tally to create client requests for missing documents when the firm has authorized that behavior.

Policies matter because not every connected account needs the same statement workflow. A firm might track operating checking and credit card statements closely while skipping a dormant account or a temporary setup connection.

Recommendations And Gaps

LedgerHQ can recommend statement coverage based on Plaid mappings and visible bank/card accounts. A recommendation is not the same as a policy. Review the account, decide whether coverage should be tracked, and accept or dismiss the recommendation.

Coverage gaps are periods where LedgerHQ expects a statement but does not yet have verified support. Tally can surface those gaps, create missing-statement requests when allowed, or include them in close readiness.

Verified, Waived, And Mismatch

• Verified means LedgerHQ has usable statement evidence for the period.
• Received unverified means a file arrived but still needs extraction or review.
• Mismatch means the uploaded file does not appear to match the expected account or period.
• Waived means the firm intentionally accepted that coverage will not be collected for that period.

Use waiver sparingly. It is appropriate when the firm has another source of support or has decided the period does not need a formal statement. It should not be used to hide a missing document that is still needed for reconciliation or close.